At Markethub, we value our drivers as essential members of our team. They play a crucial role in ensuring timely and efficient delivery of groceries to our customers. To maintain the highest standards of service and customer satisfaction, we have established the following Driver’s Policy:


  1. Vehicle Requirements:

– Drivers must have their own vehicle in good working order.

– The vehicle should be no more than 5 years old.

– The vehicle must be either CNG or hybrid, promoting environmentally friendly practices.

– The vehicle should have sufficient carrying space to accommodate multiple bags of groceries securely.


  1. Driver Qualifications:

– Drivers must have a clean driving record and possess a valid driver’s license.

– A background check will be conducted to ensure a good character and no criminal record.

– Drivers should have good interpersonal skills and be able to provide excellent customer service.

– Drivers must be willing to drive long distances to deliver groceries to our customers.


  1. Timeliness and Delivery:

– Drivers must be punctual and arrive on time for their assigned shifts.

– Deliveries should be completed within the time frame specified by the company, typically within 1 hour to 1 hour and a half.

– Drivers should follow the designated delivery routes and ensure the safe and secure transportation of groceries.


  1. Safety and Security:

– Drivers are responsible for the safety of the groceries during transit.

– Any incidents or accidents must be immediately reported to the company.

– Drivers must adhere to traffic rules and regulations and drive responsibly.


  1. Communication and Reporting:

– Drivers should maintain open communication with the company’s dispatch team.

– Any delays, issues, or concerns should be promptly reported to the designated contact person.

– Drivers should maintain a professional and courteous attitude when interacting with customers and company representatives.


We believe in fostering a positive and supportive working environment for our drivers. Markethub promotes fair compensation and adheres to all relevant labor laws and regulations.

By adhering to this Driver’s Policy, we aim to ensure the highest level of service, efficiency, and customer satisfaction.