As part of our ongoing commitment to ensuring the security and privacy of our customers’ data on markethubtt.com, we are pleased to present the updated Security Policy. Effective from September 28, 2025, this policy outlines the enhanced measures and protocols we have in place to safeguard sensitive information and maintain a secure online environment for our users.

 

Confidentiality and Data Protection

 

  • We are dedicated to protecting the confidentiality and integrity of all customer data, including the highly sensitive government ID, signature, and biometric Face Scan data now required for verification.
  • Personal and financial information provided by users during registration and transactions is encrypted and securely stored.
  • Access to sensitive data is strictly limited to authorized personnel and is protected by multi-factor authentication.

 

Secure Network Infrastructure

 

  • We employ industry-standard security measures to maintain the integrity and availability of our network infrastructure.
  • Regular security assessments and audits are conducted to identify and address any potential vulnerabilities.
  • Firewalls, intrusion detection systems, and other advanced security technologies are utilized to protect against unauthorized access and attacks.

 

Secure Payment Processing

 

  • Our payment processing system (including our newly activated PayWise portal) follows stringent security standards to ensure the protection of financial transactions.
  • We comply with Payment Card Industry Data Security Standard (PCI DSS) requirements.
  • All payment information is transmitted using secure encryption protocols.

 

User Account Security and Mandatory Verification

 

  • Users are encouraged to create strong, unique passwords and regularly update them.
  • Account security is now reinforced by mandatory, multi-factor identity verification during checkout. This includes the uploading of an ID, electronic signature, and Face Scan. This data is used solely to prevent fraud and authenticate users.
  • Account authentication measures, such as email verification and two-factor authentication, are implemented to prevent unauthorized access.
  • Suspicious activities or login attempts are monitored and investigated promptly.

 

Regular System Updates and Patches

 

  • We maintain a proactive approach to system updates, applying necessary security patches and upgrades promptly.
  • This helps to mitigate potential vulnerabilities and ensures that our platform remains up-to-date with the latest security measures.

 

Employee Security Awareness

 

  • Our team members receive regular training on security best practices and data protection.
  • All employees are bound by strict confidentiality agreements to maintain the privacy and security of user information.

 

Incident Response, Fraud Management, and Risk

 

  • We have a well-defined incident response plan in place to handle security breaches, data breaches, and criminal fraud incidents.
  • Risk assessments are conducted periodically to identify potential threats and vulnerabilities, enabling us to proactively address them.
  • We reserve the right to share mandatory verification data with law enforcement and financial institutions when investigating criminal fraud, protecting our users, and upholding the integrity of the platform.

Please review this Security Policy document for a detailed overview of our security practices and protocols. We encourage all team members to familiarize themselves with the policy and adhere to its guidelines to maintain a secure environment for our users.

If you have any questions or concerns regarding the Security Policy, please do not hesitate to reach out to us at markethubsupermarket@gmail.com. We value your commitment to maintaining the security of markethubtt.com and appreciate your cooperation in upholding our security standards.

Thank you for your continued dedication to security and for your contribution to the success of Markethub.